Job Change ( by Lifer Renee)
Renee – Only a teenager, she received a 60-year sentence. Sixteen years later, Renee is writing from Perryville prison in Goodyear, Arizona, providing a rare and unique insight into a women's prison.
I applied for a position within my current work space, Call Centre Trainer/Learning and Performance Associate. There was a gruelling 5-part interview process. Applicants has to conduct 2 classes, while under evaluation by a training specialist and we had to listen to a call and write what the caller could have done better and how we would have coached them. There were 2 separate interviews with the Learning and Performance Specialist and upper management. The 2 week process showed me what an anxiety attack felt like. I went though it with ear aches and headaches yet with a smile smacked on my face I trudged through it. They made us wait for the result. They called us in one-by-one. I was last. But it was well worth the wait. I got the job!
I’ve been busy training for my new position and getting transitioned over. The current Call Centre Trainer will be released in 3 weeks. Talk about pressure.
I’m also attempting to get back into Rio Salado Community College to finish AA General Business that however, is a whole other fight I have on my hands.